Post by goldhead on Sept 3, 2009 22:25:56 GMT
In these times when complaints seem to abound i feel i must redress the balance from my recent dealings with Greys of Alnwick.
I recently broke the tip section of my GRXI 9foot 6" rod(presumably having cracked it with a bead sometime in the past season)
I returned the small base section required in an envelope with the admin fee required and within seven days am in receipt of a new section which was returned in a sturdy tube following receipt of an Email from UPS the delivery agent-well done to Greys and to UPS-NO FUSS BUT GREAT SERVICE from a piece of kit that has rewarded me with over 120 fish in the last six months-goldhead
I recently broke the tip section of my GRXI 9foot 6" rod(presumably having cracked it with a bead sometime in the past season)
I returned the small base section required in an envelope with the admin fee required and within seven days am in receipt of a new section which was returned in a sturdy tube following receipt of an Email from UPS the delivery agent-well done to Greys and to UPS-NO FUSS BUT GREAT SERVICE from a piece of kit that has rewarded me with over 120 fish in the last six months-goldhead